PDS Solutions is a technology company born out of the petroleum industry.
It was formed as a partnership between the principals of Pacer Fuels and their in-house developer, Davy Nixon.
The principals of the company have over 60 years experience combined in the industry.
The company was formed in early 2013, after Pacer Fuels sold their dealer division. During this transition we discovered that our customers' biggest concern was losing access to our customer portal where they accessed their fuel pricing, invoices, EFT notices, and much more information. As a result of this and no longer needing to worry about losing our competitive advantage, we decided to make this service available to other companies in the industry.
These days many back office providers offer a customer portal for their clients. However, many of these are hard to use and not well designed resulting in additional customer service headaches for your company. Our portal is designed to work on virtually any modern browser and device from phone to tablet to desktop.
Our customer portal is designed to very easy to use and accessible on a wide range of devices. For those who need it, we alse build in more advanced functionality such as data exports.
We believe exceptional customer support is an integral part of any successful project. We aim to provide the best support in the industry.
The portal created by PDS Solutions has been a great tool to improving our company’s customer access. Our customers have all of their information available to them 24/7. This has cut down on customer calls and any missing correspondence. If we ever run into a problem Davy is always readily available and quick to respond.
Robin Tidwell – Thompson Kenny, LLC (Marietta, GA)
Dealing with PDS Solutions in setting up our customer portal was a terrific experience for Tex-Con Oil Company. Davy made sure we understood each step of the process. Deliverables were always on time, and support has been responsive after go-live. We would recommend PetroDataSync to anyone interested in setting up a Customer Portal. Response from our customers has also been overwhelmingly positive.
Chris DeRusseau – Tex-Con Oil Company (Austin, TX)